HP Fingerprint Reader Not Working

 

Possible Causes:

• Outdated or missing fingerprint driver.
• Windows Hello misconfiguration.

Solutions:

1. Update Biometric Drivers:

   • Open Device Manager, expand Biometric Devices, and update the fingerprint driver.

2. Check Windows Hello Settings:

   • Go to Settings > Accounts > Sign-In Options, and ensure the fingerprint option is enabled.

3. Reconfigure the Fingerprint Sensor:

   • Remove the existing fingerprint and set it up again in Windows Hello.

4. Reinstall HP SimplePass or DigitalPersona:

   • If your HP model uses additional software for biometrics, reinstall it from the HP support site.